IT Support Norwich

IT Support Norwich

Choosing the right IT support plan couldn’t be easier. If you have a custom requirement we would love to talk to you about how we can help. We are local to Norwich & Norfolk and are well placed to support you and your business. Our Packages range ferom low-cost remote support to all encompassing on-site support. If you have a custom support we would love to tell you how we can help. Get in touch today! 

SIMPLE

£49.99

per month

Straightforward PAYG support inc monitoring & SLA for 5 Computers

  • 1hr Free Remote Support
  • 24/7 Remote Monitoring
  • Reduced Hourly Rate
  • Customisable
  • Regular Reports
  • Service Level Agreement
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Essential

£99.99

per month

Essential PAYG support for 5 computers

  • All Inclusive Remote Support
  • 24/7 Monitoring
  • Reduced Hourly Rate
  • Customisable
  • Regular Reports
  • Service Level Agreement
  • Yearly On-Site IT Review
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bespoke

All inclusive on-site support for larger businesses – Cover starting from £10 per device. Call today to discuss your bespoke requirements

  • Inclusive Remote Support
  • Inclusive On-site support
  • Business Optimisation Clinics
  • Fully Customisable
  • Regular Reports
  • Custom SLA
  • Quarterly On-site IT Review
  • 24/7 Monitoring
  • Formalised IT Strategy
  • Virtual IT Director
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Business IT Support Norwich

Whatever your Business IT Support requirements you can be sure you are in safe hands. We pride ourselves on exceeding your expectations both in terms of customer service and technical ability. Our support knowledge is second to none, having been involved in Network, Desktop & Application Support for over four decades. We can offer a range of services from Desktop Support to Server Support.  If your line of business application is creeking or your SQL backend needs looking at, we can help! Our Helpdesk is ready to take the IT problems you face away in a fast and professional manner. When you call us, you talk to an engineer. We don’t use call answering services and we will fix your issue there or escalate your problem to one of our senior IT engineers.

Desktop Support

Desktop Support Covers:
– All Window OS’s 
– All Computer Hardware
– All Software Applications
– All Accessorise

DESKTOP SUPPORT

Server Support

Server Support Covers:
– All Server OS’s
– All Server Software
– All Server Hardware
– All Server Roles

SERVER SUPPORT

Network Support

Network Support Covers:
– All Network Hardware
– All Network Connectivity
– All Switch Software
– All Performance Issues

NETWORK SUPPORT

Application Support

Application Support Covers:
– All Office Applications
– All Web Based Apps
– All Off-the-shelf Products
– Custom Apps On Demand


APPLICATION SUPPORT

Need support now? Call 01603 828 800