Managed IT Support from £10p/m

Simplified, reliable & secure IT services for Norwich, Norfolk & Beyond...

Request A Free IT Support Quote
After a discussion with you about your business, we’ll analyse your existing IT set up and provide you with a quote for support along with any recommendations to improve your system. Want to know more?

Meet Jonathan, your it support expert

Jonathan Miller

Jonathan Miller

Managing Director
 

I’m Jonathan, an IT veteran, starting my career as a kid fixing computers in my village. Since then I’ve built a career in some of the largest local businesses in the area, running enterprise IT environments. Setting up TECPLICITY in 2019, I’m using my industry experience working in entrepreneurial businesses to offer you, our clients the best possible IT advice, service and support.

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IT SUPPORT IN NORWICH

We offer a full range of simplified, reliable IT, Telecommunications and online services, whether you are in Norwich and need IT support or in the wider area of Norfolk and beyond, we can help upgrade your server, and computer equipment. If you are looking to improve your telephony or website technology, we can help your business!

We specialise in enabling and securing technology for today’s companies, keeping you and your clients data secure whilst using bring the latest benefits of technology to improve your customers journey and your teams productivity.

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IT Support Norwich
Norwich IT Support

We’ve worked with some of the largest and most technologically rich local businesses and we would love to help your business make the most of your technology.

Our Managed IT Support service offers peace of mind and is customised around your business IT needs.

You don’t have to be an existing customer, we can help with ad-hoc work or IT emergencies – Our hourly rates are among the most competitive in the area.

Our reviews speak for themselves – talk to the right team first!

What we do

how we do it

There are many Managed Service Providers in Norfolk & Norwich, all offering a similar service.

TECPLICITY is different; owner managed by technology professionals who have built their careers at the coal face of IT. We don’t speak jargon and we are business focused with a friendly, customer centric approach.

When you call us to talk about your IT issue, you talk to an engineer who’s sole focus is to resolve your issue, first time. Make us your first call when looking for IT Support Norwich.

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Trustworthy

Highly experienced engineers delivering an exceptional IT service, helping to keep your business running 24/7 – whatever the challenge.

Simple & Affordable

We believe IT Support should be straight forward and uncomplicated, that’s why we have simple support options – If you need something more bespoke, we’d love to help.

Helpful & Approachable

Let us guide you through the IT minefield and create a technology road map for your business, future proofing you for the digital world.

Secure & Knowledgeable

We can help you safeguard your most valuable data, giving you peace of mind in the event of a disaster. From Tape Backup to DRaaS and everything in between.

Our technologies

FAQ's

Some of the most common questions we get asked are below but if you can’t see the answer you are looking for, just give us a call. We’re always happy to talk about IT & Technology with Local Businesses!
There are many Managed Service Providers in Norfolk & Norwich, all offering a similar service. Tecplicity is different. Owner managed by technology professionals who have built their careers at the coal face of IT. We don’t speak jargon and we are business focused with a friendly, customer-centric approach. When you call us to talk about your IT issue, you talk to an engineer who’s sole focus is to resolve your issue, first time.
Changing your Managed IT Support provider to a new service provider should be as hassle free as switching your mobile or energy supplier. We make choosing the right level of support clear and simple. Whether you feel you have out-grown your current support company or been let down, we would be happy to put your mind at ease and discuss how we can support your business.
Absolutely. We’ve been on the inside and know the benefits of having a fresh pair of eyes take a look over your IT infrastructure and systems. We work with single member teams right through to providing additional resource on projects for larger teams. We’d be happy to talk with you on how we can compliment your existing IT Support provision.
Our standard Service Desk support hours are 8:00am – 6:00pm Monday – Friday. We operate an on-call service outside of these hours. We would be happy to discuss any custom requirements you might have, whether that be evenings or weekends.
As a customer of ours you can expect your issue or query to be dealt with as efficiently and appropriately as possible based on its severity. We can accommodate custom SLA’s – Get in touch to discuss your requirements.
Short answer, everything! We have many years experience supporting all manner of devices from the top tier manufacturers to the little known brands. Infrastructure, Systems, Software & Telephony, you name it, we support it.
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Get your IT support in place today